Run

Connectivity & Network Operations

Connectivity should work
like electricity.

Available when you need it.

Reliable when the business depends on it.

Secure by design.

DC9 designs, deploys and operates the connections between your offices, remote sites, users, data centres and cloud services. Our responsibility covers the full path that keeps the business connected.

Office
connectivity.

The connection is just the beginning.

We size, terminate and integrate the right links for each location: business fibre, dark fibre, diverse internet services and data centre connectivity.
Once connected, we monitor utilisation, latency and application performance. Capacity planning, load balancing, tested failover and application-aware traffic steering keep the service aligned with how your people work.

Once connected, we monitor utilisation, latency and application performance. Capacity planning, load balancing, tested failover and application-aware traffic steering keep the service aligned with how your people work.

Review your office connectivity →

SD-WAN.
Built around the business.

From one office to hundreds of sites, we design the paths, policies and resilience around the applications and locations that depend on them.

Resilient connectivity

Fibre, NBN, 4G/5G and Starlink are selected to suit each site’s resilience needs. Carrier and path diversity reduce reliance on a single connection.

Priority for critical
applications

Traffic patterns and business priorities shape the SD-WAN policies. Application steering, load balancing and path selection give critical traffic priority as link conditions and demand change.

Continuous monitoring.
Tested failover.

24×7 monitoring tracks link degradation and faults at each site. DC9 investigates alerts and coordinates carrier escalation, while policy, firmware and capacity remain under active management. Regular failover tests check that backup paths can support critical services when needed.

In busy restaurants, every minute offline can mean missed orders.

We design resilient networks to keep orders and payments flowing, with diverse connections and tested failover to reduce disruption during carrier outages.

Discuss your SD-WAN requirements →

We take responsibility for your network.

From rollout to fault resolution, we own the next action. We coordinate carriers, manage changes and follow issues through to resolution, so your team isn’t left chasing different providers.

Talk about network support →

Tell us what’s wrong. We’ll take it from there.

“The EFTPOS isn’t working.” “We can’t reach the database.”

Our engineers start with the problem you describe, trace the fault and coordinate the fix without making your staff chase different service desks.

We restore the backup, not just the connection.

When a link drops, we pursue the carrier fault while traffic uses the available path. We follow restoration through so the site isn’t left running without its redundancy.

On-site support. Across Australia.

DC9 coordinates engineers and delivery partners for national and international SD-WAN rollouts, from individual locations to estates with hundreds of sites. Equipment installation, configuration, remote hands, cutover and validation are managed as one rollout process.

SASE and Secure Edge.

Give your people secure access to the systems they need, wherever they work.

Private application accessConsistent policyManaged beyond the office.

Secure Access Service Edge (SASE) helps your people connect securely from home, a café or a branch. We manage access to business applications, checking identity and device condition and controlling which systems each person can reach.
Internet traffic protection and service monitoring keep security policies applied beyond the office.

Internet traffic protection and service monitoring keep security policies applied beyond the office.

Discuss secure remote access →

The network grows with the business.

As you add sites, bring businesses together or move
applications, the network needs to keep pace. We review capacity, routing and access, then plan the changes around the locations already trading.

Keep people connected.
Keep the business moving.

One network.
Working and protected.

Run and Secure work together to keep the network reliable, enforce security policies and coordinate the response when something goes wrong.

Run keeps the paths operating.

Link performance, routing, capacity and carrier faults are managed together. Configuration stays current and failover is tested.

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Secure protects what crosses them.

Traffic inspection, policy enforcement and secure configuration sit alongside monitoring and investigation of unusual activity. Connectivity and protection are not separate silos.

Network & Edge Security →

Connectivity across your environments.

Whether your systems run on-premises, in private cloud or across public clouds, we design, connect and manage the network between them.
Routing, capacity and resilience are managed together so your people and applications can reach the systems they depend on.

Routing, capacity and resilience are managed together so your people and applications can reach the systems they depend on.

As your environment changes, we keep those connections working.

Plan your network connections →

CONNECTIVITY & NETWORK OPERATIONS