top of page

SERVICE

Managed Services

We partner with your team to ensure your IT systems will have consistent and predictable performance

How we can help your employees gain full productivity whilst being secured from home

How has Covid-19 change your organisation? 

What It Is

​We provide a service to monitor, manage system performance and implement preventative maintenance plan to ensure maximum uptime for your business.

Why It Matters

As IT system increase in complexity, it demands more skills to maintain, our experts will ensure your systems operating to meet your business objectives.

What Does It Cost

We offer flexible options to cater for your needs, you can choose selective support to full end-to-end management.

HOW WE WORK__

Know your systems are managed 24/7  by experts and responds with the urgency of your own IT team

We know every organisation is different and has its own IT operational requirements which are challenging and resource intensive.

​

IT infrastructure change rapidly and most organisation are managing complex environments. With every new application, server, site or cloud services, your business system becomes more difficult to manage and maintain. This typically leads to more resources demand and up skill for your team. 

​

With DC9's Managed Services, we can take away the burden and do all the hard work for you. Managing and improving your IT environment so that you can get on with whats important.

​

Whether you have large complex infrastructure or hybrid cloud, we can help to meet your business objective.

​

​

FIND OUT MORE

Let us know how we can help?

Thank you, a consultant will be intouch shortly

Choose Your Options

We have flexible engagement models tailored to your organisational needs, we offer cost-effective ways of delivering support and day-to-day operations.

​

Prepaid/PAYG support services

Selective Support Services

Full Outsourced IT Services

MANAGED SERVICES__

Benefits of Managed Services for your IT needs

Our Managed Services is a cost effective and predictable way of doing IT. Our highly motivate team will proactively manage your environment to minimise downtime and reduce security risks. Should a fault arise, you will gain access to a team of highly skilled engineers decreasing the time for resolution. 


Our comprehensive monthly service report will keep you up to update on performance, system capacity, security posture and potential issues that may result in an outage or unbudgeted expenditure. 

Infrastructure Management

We know your infrastructure is critical to your business, our managed services practice will ensure your infrastructure is kept up to date and running at peak efficiency. 

​

Whether you are running infrastructure on-premise or in the cloud, our team of industry veterans will manage and maintain all aspect of your infrastructure freeing your team to focus on core business objective. 

Server Management

We monitor all your virtual or physical servers for uptime and performance issues, we ensure all your servers are patched to minimise security vulnerability 

​

Network Management

Our Network Operation Center (NOC) will monitor all your network activities to ensure connectivity and traffic are operating as normal. We will liaise directly with your network provider to rectify any potential problems

Application Monitoring

Using our Cloud monitoring platform, we can monitor application specific performance matrix and alert our team for action

Backup Management

We provide a complete backup management service to ensure your critical data are backed up to meet your compliance requirements

Cloud Management

Our managed services extends to the cloud, whether you are using private or public cloud, or looking at someone to manage your Microsoft 365 instance. We have the right solution to manage your Cloud

Disaster Recovery Management

Lets face it, Disaster Recovery (DR) is not important until a disastrous event occurs. Most organisations don't have a sufficient DR plan or consider it too costly to implement. We provide a cost effective solution to manage your DR plan ensuring its ready when you need it.

24/7 Monitoring

Our next generation cloud hosted monitoring services will inspect your infrastructure for any bottlenecks, performance issues and outages. Through  a customised dashboard, we will be able to react and rectify any potential issues 24x7.

Book an obligation free assessment and get started on your digital journey

Related capabilities

Cloud Services

We partner with the top Cloud Providers to help you innovate at scale.

Cloud Services

Read more

about our

bottom of page